We want you to be completely satisfied with your order and our products. Thanks to our 30-day return guarantee you are in no hurry. In case you are not fully satisfied and wish to return the ordered items, you can do so within 30 days of receipt of the goods. In this case, the return shipment within Germany will be free of charge (except for OUTLET products).
1.) Filling in the form
In case you want to return an item, please fill in the cancellation form with the required information.
2.) Printing out
After submitting the form of cancellation/withdrawal you will receive an automatically generated e-Mail. Please print the e-Mail and enclose it to the package to be shipped.
Items must be returned with packaging together with the printed form of cancellation/withdrawal in one shipping carton.
Please address the shipping carton to:
beyerdynamic GmbH & Co. KG
Shipping Center Talheim
74388 Talheim- Germany
Please pay attention that the mailing label which has been used for sending the items to you is not visible anymore.
You will receive your refund within two weeks after posting your package for shipment. In many cases, the refunds will be processed faster.