For deliveries within Austria, Belgium, Finland, France, Netherlands, Portugal, Slovenia, Spain, Ireland, Italy, Greece or Luxembourg we charge € 16.99 per order. From an order value of € 39 or more we deliver free of charge.

Shipping is done insured via DHL.
Standard terms: approx. 3-4 working days

We bear the costs of returning the goods within Germany and the EU. It is only necessary to fill out the cancellation form if no return slip is available.

The stated delivery times are standard transit times provided by the parcel service and refer to the period from the pickup of the package to its delivery, not the total processing time of your order. In some countries, customs clearance may also be required, which can cause additional delays.

Orders paid in advance are excluded; in these cases, the goods will only be shipped once payment has been received. The delivery time for MANUFAKTUR headphones can be found on the respective product page.

We do not ship to the following foreign islands: Azores, Canary Islands, French Guiana, Guateloupe, Martinque, Mayotte, Reunion, Madeira.

For deliveries to Germany or Austria, please visit our German online shop; for deliveries to Switzerland, please visit our Swiss store.